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Returns & Exchange

At Anand Bio Renewable, we are committed to providing high-quality products and ensuring customer satisfaction. If you are not completely satisfied with your purchase, please review our Return & Exchange Policy below.

 

1. Eligibility for Returns

Products may be returned within 7 days of delivery if they are received in a damaged, defective, or incorrect condition. To be eligible for a return, the product must be unused, in its original packaging, and accompanied by the original invoice or proof of purchase.

2. Non-Returnable Items

Opened, used, or damaged products caused by improper handling are not eligible for return or exchange. Products purchased during promotional offers or clearance sales may also be non-returnable unless they are damaged or defective.

3. Exchange Policy

If you receive a damaged, defective, or incorrect product, we will arrange for a replacement subject to product availability. If the requested product is unavailable, a suitable alternative or refund may be offered.

4. Return Process

To request a return or exchange, please contact our customer support team with your order details, photographs of the product (if applicable), and the reason for the request. Once approved, we will provide further instructions for the return process.

5. Refunds

After the returned product has been received and inspected, eligible refunds will be processed using the original payment method. Refund processing times may vary depending on your payment provider.

6. Shipping Charges

Shipping charges are non-refundable unless the return is due to a damaged, defective, or incorrect product delivered by Anand Bio Renewable.

7. Contact Us

If you have any questions regarding our Return & Exchange Policy, please contact our customer support team through the contact information provided on our website.